Contact Us

Have any questions or need help? Contact us anytime. Our team is available 24/7 for you!

Service Hours

Our customer service team is available 24/7 for you. Generally, we will respond to your inquiries within a reasonable time. For urgent matters, we will prioritize them.

Contact Methods

You can reach us by phone, email, or online form. We recommend using email or online form first, as this allows you to describe your issue in more detail.

Response Time

We are committed to quickly responding to every user's inquiry. Depending on the complexity of the issue, we will provide professional answers and assistance within an appropriate timeframe.

Frequently Asked Questions

The application process is very simple. You just need to download our app, complete registration with your Ghana ID card, fill in relevant information and submit your application. Our system will automatically conduct a preliminary assessment.

Approval time varies depending on your specific situation. Generally, eligible applications will be approved within a short time. You can check the approval progress in real-time through the app.

No. Our loan services require no collateral, only your Ghana ID card to apply. This greatly simplifies the application process, allowing more people to easily access financial support.

Repayment methods are flexible and diverse. You can view your repayment plan through our app and choose the repayment method that suits you. We support multiple repayment channels for your convenience in completing repayments on time.

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